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Full Case Fulfillment – The Retail Holy Grail!

Supply Chain Game Changer

As I watched, learned, and pondered the operating model I was always happy to see full case order fulfillment. Books and Clothes are piled on shelves. But for a small number of fast moving, high volume products the stores would be shipped full case quantities. No one in Costco has had to handle a single unit on that pallet.

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7 Principles of Supply Chain Management Explained

Supply Chain Opz

Back then, Anderson et al suggested that customer be segmented based on the service needs, namely, "sales and merchandising needs" and "order fulfillment needs". If you make the demand forecast based on SKU/Store level , using the POS data you get from retailers is more accurate than using your own historical order data.