Tue.Jun 04, 2024

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What is a Service Credit

Procurement Templates

A service credit is a payment for a non performance by a supplier. It’s normally measured using a KPI. Context and Usage The hierarchy is an SLA, then the KPI’s and then service credits. Here’s a breakdown of what this entails: Service Level Agreements (SLAs) : A service credit will typically be part of the SLA and sits alongside the KPI’s.

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Canada border disruption? What shippers should know on possible strike

Supply Chain Dive

If no deal is reached shippers can expect lengthy delays in moving freight on trucks between the U.S. and Canada as soon as Thursday.

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Supply Chains Under Siege: What Organizations Should Know

Supply Chain Brain

Among all the threats facing global supply chains today, the issue of greatest concern lies within the very heart of the system: a lack of effective cybersecurity measures.

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Intake and Orchestration in procurement: How do the solution providers define its role? – Opstream

Spend Matters

Spend Matters chose Intake and Orchestration as its main research theme for this quarter because we believe it is the fastest-growing procurement tech market segment today. If you’d like to understand more about what intake management and orchestration mean for procurement, read our Guide to Intake and Orchestration here. As part of our research we are conducting analyst-led analysis / thought leadership , solution provider deep-dive analyses , webinars and interviews with both the practitioners

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GEP Spend Category Outlook Report 2025

2025 will feel familiar, in some regards. The procurement and supply chain category management landscape will remain turbulent, with geopolitical tensions, worries over fresh tariffs, rising costs, and supply chain disruptions posing significant challenges. But you should also expect some lightning-fast changes in 2025 as artificial intelligence continues to upend the way enterprises and procurement, supply chain, and category management professionals operate.

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'Clock Ticking' on Potential Canada Border Agent Strike

Supply Chain Brain

The Canada Border Services Agency — made up of over 9,000 border workers — previously set a June 6 deadline to reach a collective bargaining agreement.

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Amazon Labor Union affiliates with Teamsters

Supply Chain Dive

The new affiliation comes as the Teamsters union has ramped up efforts to organize Amazon workers in the past few years.

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Agility, flexibility and security: The value of cloud in HPC

IBM Supply Chain Blog

In today’s competitive business environment, firms are confronted with complex, computational issues that demand swift resolution. Such problems might be too intricate for a single system to handle or might require an extended time to resolve. For companies that need quick answers, every minute counts. Allowing problems to linger for weeks or months is not feasible for businesses determined to stay ahead of the competition.

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Watch: Performance Management: Key to Boosting Warehouse Worker Productivity and Morale

Supply Chain Brain

Alex Rhea, chief technology officer and co-founder of Takt, likes to talk about performance management rather than labor management.

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Solar industry at odds as ITC nears ruling on First Solar tariff petition

Supply Chain Dive

The petitioners say current Chinese export practices pose a threat to U.S. businesses, while others say the trade case itself is a threat.

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U.S. South Accounts for Lion’s Share of Factory Construction Boom

Supply Chain Brain

U.S. construction put in place for manufacturing facilities has more than doubled in the two years ended in April.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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AutoZone ups availability with growing distribution network

Supply Chain Dive

The auto parts retailer is leveraging its existing network to carry more inventory while nearing completion of additional facilities.

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EU Cracks Down on Temu Over Counterfeit Product Concerns

Supply Chain Brain

Temu has until the end of September to provide the EU with a risk assessment report on the sale of counterfeit goods and illegal products.

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Episode 168: Adventures in Public Sector Procurement with Dwight Gibbs

Una

EPISODE 168 Adventures in Public Sector Procurement with Dwight Gibbs By Kelly Barner | June 5, 2024 The public and private sectors both have a great need for top procurement talent. And while their stakeholders, objectives, and processes differ in some ways, they are also subject to the same economic forces and market trends. Sometimes the dynamics in one of their sectors even has an impact on the other.

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Unleashing Efficiency: The Benefits of Autonomous Sourcing in Procurement Strategies

Arkestro

Resources / Blog / Unleashing Efficiency: The Benefits of Autonomous Sourcing in Procurement Strategies Unleashing Efficiency: The Benefits of Autonomous Sourcing in Procurement Strategies Discover how autonomous sourcing revolutionizes procurement strategies, streamlining processes and maximizing efficiency for businesses of all sizes. In today’s fast-paced business landscape, the role of procurement teams in sourcing goods and services is critical to the success and profitability of an o

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GEP Outlook Report 2025

For years, you and your team have fought an uphill battle. Supply disruptions. Cost pressures. ESG compliance. You name it, and you’ve had to navigate it. In 2025, many challenges will persist, but procurement and supply chain teams have a powerful tool with rapidly advancing capabilities to tackle them — artificial intelligence (AI). The GEP Outlook 2025 report examines the disruptive transformation AI is driving in procurement and supply chains, alongside other key trends and the macroeconomic

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11 Great Procurement Tools for Manufacturing Companies

Procurement Software

Digital procurement tools for manufacturing companies are finally flourishing. While procurement technology for indirect spend continues to flourish, we’re now also seeing a new wave of great tech platforms for direct spend and component parts. These apps are capitalising on the need for better technology to support manufacturing businesses. As supply chain technology improves for transportation, inventory management and warehousing, the procurement tools for manufacturing businesses now n

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7 Best Practices for Conducting Contract Audits (+ Free Checklist)

ContractSafe

By adopting a strategic approach to contract audits, businesses can unlock a wealth of insights that streamline contract management processes, cut costs, and foster stronger partnerships.

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Navigating the Complexities of Small Business Accounting

Procurement Express

As a small business owner or entrepreneur, the world of accounting can often feel overwhelming and intimidating. From managing cash flow to tracking expenses, the financial aspects of running a business can quickly become a daunting task, especially for those without a strong background in finance. However, with the right tools and guidance, small business owners can unlock the hidden insights that lie within their accounting data, transforming it into a powerful asset for driving growth and pro

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Announcing ContractSafe’s Customer Referral Program

ContractSafe

Share Your Love for ContractSafe and Get Rewarded Referral programs are a great tool to help B2B buyers find the right software for their organization. It gives buyers a trusted resource to ask questions and ID problems and it makes current customers feel great—helping a friend and feeling like an influencer. Plus, in the best referral programs, both referrers and referrals get a little incentive.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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How Procurement Can Think Like a Startup

Una

How Procurement Can Think Like a Startup Explore how procurement can think like a startup, even within a big organization, and reap the benefits that come with it. By Hugo Britt | June 4, 2024 Search Search Imagine a humble but bustling startup with a small team of passionate individuals working hard to bring their innovative idea to life. They operate with agility, adaptability, and a burning desire to disrupt the market.

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Tapping into the Untapped Potential of Your Workforce

Procurement Express

As the CEO of Vetter, a leading employee suggestion box software, Duncan Murtagh has a unique perspective on the transformative power of employee engagement. In this insightful blog, we’ll explore how one manufacturing company leveraged Vetter’s innovative solution to unlock over $300,000 in savings and foster a culture of innovation and inclusion.

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Will Shopify’s inventory management tools help you grow in the future?

Finale Inventory

As a growing Shopify merchant, you may be facing a conundrum: Shopify’s world-class ecommerce suite has supported your success so far – but you may be wondering whether its built-in tools can take you to the next level. As you add fulfillment options, sales channels, and stock locations, change suppliers, or are feeling the heat from FBA inventory demands , you need to take a close look at what tools Shopify provides, and what shortcomings there may be which are actually setting you back.

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Barkers win prestigious Coupa Partner Connect Award

Barkers Procurement

Barkers has secured ‘Transformation Project of the Year – EMEA region’ from the Coupa Partner Connect Award Program at Coupa Inspire 2024. The award recognises a Partner from across the EMEA Partner Community who has demonstrated excellence in the delivery of a digital procurement transformation project during the last 12 months. Barkers have received the award in recognition of their work with Sunbelt Rentals to digitise their end-to-end source-to-contract cycle.

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From Reactive to Resilient: Charting Your Supply Chain Maturity

In this webinar, supply chain industry experts share insights and best practices for enhancing supply chain efficiency, resilience and adaptability. Watch the webinar to learn strategies to develop supply chain maturity and save on costs. Delve into the stages of supply chain maturity, from foundational management to advanced optimization and innovation.

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Is your procurement software the problem, or is it your organisation?

The Procuretech Podcast

This week on The Procurement Software Podcast, host James Meads explores the challenges faced by organisations in adopting and utilising new software technologies. James discusses an interesting article from The Guardian titled "Your Office Software Is Not the Problem, You Are," highlighting tensions around software usability and adaptability within large organisations.