Fri.Feb 16, 2024

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Maersk adds digital booking to air freight services

Supply Chain Dive

The online tool enables access to instant prices across 70,000 airport connections.

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Almost All Independent U.S. Pharmacies Facing Drug Shortages, Survey Says

Supply Chain Brain

Eighty-seven percent of respondents said that they are experiencing a shortage of Adderall or other generic drugs, which was slightly down compared to a similar survey conducted in September.

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Cargo diversions to West Coast have started, LA port director confirms

Supply Chain Dive

Lunar New Year and a strong U.S. economy also contributed to a rise in cargo volumes in January, Gene Seroka said.

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Warehouse Workers Embracing Gamification

SCMR (Supply Chain Management Review)

Gamification is helping warehouse operators maintain an engaged and healthy workforce.

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From Rigid To Resilient: Why Enterprises Need Shopify's Modular Commerce Now

Speaker: Benjamin Woll

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Shopify’s modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how Shopify’s composable approach helps modernize commerce stacks while maintaining control over critical systems.

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Nicole Glenn on the Power of Hope and Transforming the Logistics Industry

Let's Talk Supply Chain

2024 is coming at us fast and the supply chain is front-and-center when it comes to geopolitical tensions and wars plaguing the globe. Just this week, retail brands called for safe travel on the Red Sea amidst growing rates and delays and regional fighting that has cost over $80B in inventory. Yes, don’t forget the pirates. Just as piracy has eased up on other shores along Somalia, it’s on the rise again there and elsewhere.

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Reducing defects and downtime with AI-enabled automated inspections

IBM Supply Chain Blog

A large, multinational automobile manufacturer responsible for producing millions of vehicles annually, engaged with IBM to streamline their manufacturing processes with seamless, automated inspections driven by real-time data and artificial intelligence (AI). As an automobile manufacturer, our client has an inherent duty to provide high-quality products.

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Customer service vs customer experience: Key differentiators

IBM Supply Chain Blog

In many organizations, but not all, customer service is treated as part of the customer experience. Both are interested in driving customer satisfaction, but they focus on different parts of the customer journey to achieve it. So what are the key differences in customer service vs. customer experience? And why do both matter for your business? Customer experience , or CX, is a holistic accounting of customers’ perceptions resulting from all their interactions with a business or brand, whet

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LG Energy Solution, WesCEF expand lithium supply deal

Supply Chain Dive

The partnership will supply the battery maker's North American manufacturing sites and produce more IRA-compliant vehicles.

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IBM Speaks on AI! What’s really real? What’s behind all the cool videos and sales and marketing information?

Procurement Insights

EDITOR’S NOTE: The following is a post/video by IBM regarding the market’s perception of AI. I share my thoughts below. Natalie Gunn , Data and AI Innovation Leader, IBM, and Nicole Park , Senior Banking and Financial Markets Sales Leader, IBM Global Industries Is the appetite for Gen AI different in Australia than in the USA? What are the concerns and how are IBM business leaders helping to address them?

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Front-line workers are more likely to be anxious and depressed, survey finds

Supply Chain Dive

Employers have a vested interest in educating these essential workers about their well-being options, meQuilibrium’s chief science officer said.

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GEP Spend Category Outlook Report 2025

2025 will feel familiar, in some regards. The procurement and supply chain category management landscape will remain turbulent, with geopolitical tensions, worries over fresh tariffs, rising costs, and supply chain disruptions posing significant challenges. But you should also expect some lightning-fast changes in 2025 as artificial intelligence continues to upend the way enterprises and procurement, supply chain, and category management professionals operate.

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What are Breach and Attack Simulations?

IBM Supply Chain Blog

Breach and Attack Simulation (BAS) is an automated and continuous software-based approach to offensive security. Similar to other forms of security validation such as red teaming and penetration testing , BAS complements more traditional security tools by simulating cyberattacks to test security controls and provide actionable insights. Like a red team exercise, breach and attack simulations use the real-world attack tactics, techniques, and procedures (TTPs) employed by hackers to proactively i

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Port of LA Kicks Off 2024 with Near-Record January Volume

Supply Chain Brain

January also marked the sixth straight month of year-over-year gains for the Port of Los Angeles, surpassing January 2023’s totals by 18%.

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Guest Article: How to Navigate 2024 with Confidence — Procurement’s “Words of the Year”

CPO Rising

[Editor’s Note: Today’s article is a guest post from Market Dojo, a technology company offering Software as a Service built by procurement professionals, for procurement professionals. Its solutions enable procurement to overcome the challenges they face through managing data, mitigating risk, and minimizing costs.

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Airbus Aims to Complete 800 Aircraft Deliveries in 2024

Supply Chain Brain

The company said February 15, during an annual earnings report, that it wants to deliver 800 commercial planes in 2024, up from 735 in 2023.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.